Please call our customer support team to make any changes in your existing booking. Please be informed that airlines charge an extra fee per ticket including any difference in fare (which can vary from flight to flight) for any changes requested. To initiate a change in your reservation, you may be required to meet the following criteria:
Some airlines may not allow any changes even with a fee, but in case of other carriers some extra charges may apply for changing your ticket such as:
In the majority of cases, airlines suggest you buy replacement tickets at the current fare. If your original tickets are not used after a specific period (generally 6 to 12 months depending on the airline), you will receive a credit for the purchase price of the replacement tickets minus the application fee. This fee is typically $100.00 per traveler but may vary depending on the airline.
However, these policies and fees are subject to change at any time. If you lose your paper tickets, please get in touch with our customer support team.
There can be minor changes in the schedule like a change of aircraft, flight number, or in departure and arrival time while severe changes include a change in the date of travel, departure city, arrival city, or even discontinued service to your destination city.
FareMojo will make every attempt to notify you of any schedule changes. These are unpredictable changes, so we strongly suggest our customers verify departure times and flight numbers by contacting the airlines directly 24 to 72 hours before the scheduled departure.
The documentation may vary based on the city you're departing from, the city you are traveling to, where you are changing planes and what country your passport has been issued under. To know more in detail about such requirements, we advise you to call the airline you are traveling with.
Please ensure to carry necessary documents else you will be denied boarding by the airline and FareMojo will not be responsible if you fail to present the sufficient or valid travel documents or identification at the airport.
At times, airlines may make changes to their flight schedules. Hence, FareMojo will make every effort to notify you via e-mail or by phone before the original scheduled departure time if there is a substantial change in your itinerary.
Please note that you will not be notified via an email in case of minor schedule changes that do not have a significant impact on your itinerary. These may include, but are not limited to:
Published Fares are the fares available for sale by the airline.
Bargain Fares are discounted fares available for sale by the airline.
Exclusive Fares are specially negotiated fares with the airlines and are available only on our website.
Once the PTA has been sent to the airline for your booking, we will email you a PTA number for all the passengers involved in your reservation. You will have to provide this number at the airline ticket counter upon check-in at the airport to obtain the paper ticket(s).
Please note that a PTA service fee of $150.00USD will be added to the "Airline Fees and Taxes" amount to cover this cost.
Adult fares are for travelers age between 18 and 64.
Senior travelers fall under the age group of 65 and above. Fares may not be discounted on all flights.
Children are travelers aged between 2 and 17. Please note most airlines charge full fares to children older than 11.
Infants are children under the age of 2.
To know about the infant ticket options and book flights if traveling with them, please contact our customer support team.
Infant traveling in lap usually rides for free on domestic flights, but, on most international flights, you will need to pay a fee for the same. There are special fares charged for the seats reserved for infants. Please check with the airline directly for more information.
Round trip means flying from one location to another and returning to the first location.
One way means flying from one location to another, and not returning to the first location.
Multiple destinations mean visiting several locations by choosing flights between each of those locations.
However, some airlines may use different names to describe their classes of service, here are some common terms used:
Coach/Economy Class is seating is in the main cabin area which is the most economical.
Business Class- The seating in such a cabin is quite spacious, allowing you to recline farther and giving more leg space. It also offers an upgraded meal service. Business class tickets are costly than Economy class but less than First Class.
First class seating is the most expensive and located very close to the front part of the aircraft. It has limited but most comfortable seats and offers upgraded meals. Other perks include shorter check-in queues and access to the airline's airport business lounge. Please note that not all aircraft offer this kind of seating arrangement.
Flight options include:
Nonstop flights: Check this box if you want to see fares only for flights that do not stop or provide the opportunity of changing planes at one or more airports before you reach your final destination.
Connecting flights: Flights may have one or more landings and departures. Passengers will have to get off the plane and re-board another flight to reach the final destination.
Stops but no plane change flights: These flights may have up to 2 landings and departures that may not be disclosed upon booking, but you are not allowed to change the planes.
If you are flying domestically, you will need your boarding pass, any government or state-issued photo ID such as a driver license or passport along with a copy of your itinerary/trip details.
For all kinds of air travel outside the United States, a valid passport is required. Additionally, many countries also need a visa for entry. To know more about the essential documents, please get in touch with our customer support team.
You will need the following data for the Secure Flight Passenger Data (SFPD):
The main objectives of the Secure Flight Program are to:
Redress Number is a unique number which is assigned by the Department of Homeland Security (DHS) to a passenger who has been previously identified for screening at the airports.
For more information on this process, visit www.dhs.gov/trip.